RCCMREP04: Agent Profile Report

RCCMREP04 is a standard SAP tcode used to perform Agent Profile Report task in SAP ERP (or) S/4HANA system.

Program RCCMREP04
Package Customer Interaction Center Components (CCMA)
Technical Component Customer Interaction Center (CS-CI-CIC)

Availability

The SAP tcode RCCMREP04 is available within SAP ECC, SAP S/4HANA On-premise and SAP S/4HANA Private Cloud systems depending on the version and release level.

SAP S/4HANA Version Available?
1909 Yes
2020 Yes
2021 Yes
2022 Yes
2023 Yes

People also ask

The following is the list of SAP transaction codes related to RCCMREP04.

SAP TCode Description SAP TCode Program
CIC7 Maintain Scripting Profile
CICAA Callback Queue Maintenance
CICAB Callback Queue Assignment
CICAM Assignment of Visible Components
CICV CTI Queue Maintenance
CICW CTI Queue Assignment Maintenance
CICX Component Container Maintenance
CICY CTI Administration
CICZ DNIS mapping
EWFC1 Action Config. for HTML Operation SAPLEWFC
RCCMREP07 Document Flow Report RCCMREP07