RCCMREP03: Agent Activities

RCCMREP03 is a standard SAP tcode used to perform Agent Activities task in SAP ERP (or) S/4HANA system.

Program RCCMREP03
Package Customer Interaction Center Components (CCMB)
Technical Component Customer Interaction Center (CS-CI-CIC)

Availability

The SAP tcode RCCMREP03 is available within SAP ECC, SAP S/4HANA On-premise and SAP S/4HANA Private Cloud systems depending on the version and release level.

SAP S/4HANA Version Available?
1909 Yes
2020 Yes
2021 Yes
2022 Yes
2023 Yes

People also ask

The following is the list of SAP transaction codes related to RCCMREP03.

SAP TCode Description SAP TCode Program
CICA Maintain Activities in CIC
CICB Detail Keys for Activities in CIC
CICG Call Center Profile Maintenance
CICH CTI Telephony Buttons
CICI Profile for Telephony Controls
CICJ Maintain Logging Profile
CICK Maintain Scripting Profile
CICP Contact Search Configuration
CICQ Assign Hidden Components to Framewrk
EWFC IS-U Front Office Configuration SAPLEWFC
EWFC0 Action Box Configuration SAPLEWFC
RCCMREP01 Organization/Agent Time Report RCCMREP01
RCCMREP02 Organization/Agent Call Vol. (DNIS) RCCMREP02
RCCMREP05 Agent Profile Overview RCCMREP05
RCCMREP06 PD Organization Profile – Detail RCCMREP06