The CRMC_CMDC_ESCAL table in SAP ERP or S/4HANA stores Switch to replicate escalation information to ERP data. There are total 4 fields in CRMC_CMDC_ESCAL table. The Switch to replicate escalation information to ERP table is available in all major SAP S/4HANA versions, is implemented as a Column Store table within the SAP HANA database. Additionally we provide an overview of the structure and fields of CRMC_CMDC_ESCAL table. It is in Data Exchange: Dispute Case (CRM_DATAEXCHANGE_DC) ABAP package and is part of the R/3 Interface for Business Transactions (CRM-BTX-BF-IF) module.
SAP CRMC_CMDC_ESCAL Table Fields
Following is the list of fields that are available in SAP CRMC_CMDC_ESCAL table. The primary key fields of Switch to replicate escalation information to ERP table in SAP are CLIENT (Client), PROCESS_TYPE (Business Transaction Type).
| Field | Description | Data Element | Check Table | Data Type |
|---|---|---|---|---|
| CLIENT | Client | MANDT | CLNT (3) | |
| PROCESS_TYPE | Business Transaction Type | CRMT_PROCESS_TYPE | CRMC_PROC_TYPE | CHAR (4) |
| TRANSFER | Transfer Escalation Reasons | CRMT_CMDC_TRANSFER_ESC_REASONS | CHAR (1) | |
| DEFAULT_REASON | Default Escalation Reason in ERP | CRMT_SCMG_DEF_ESCAL_REASON | CHAR (2) |
