The CICPROFILE table in SAP ERP or S/4HANA stores Customer interaction center profile data. There are total 5 fields in CICPROFILE table. The Customer interaction center profile table is available in all major SAP S/4HANA versions, is implemented as a Column Store table within the SAP HANA database. Additionally we provide an overview of the structure and fields of CICPROFILE table. It is in Customer Interaction Center (CICB) ABAP package and is part of the Customer Interaction (CS-CI) module.
SAP CICPROFILE Table Fields
Following is the list of fields that are available in SAP CICPROFILE table. The primary key fields of the table are MANDT (Client), CICPROF (Name of customer interaction profile).
| Field | Description | Data Element | Check Table | Data Type |
|---|---|---|---|---|
| MANDT | Client | MANDT | CLNT (3) | |
| CICPROF | Name of customer interaction profile | CCMPROF | CHAR (8) | |
| DESCRIPTION | Customer interaction center profile description | CICPROFDESC | CHAR (30) | |
| FRAMEWORK_ID | Framework ID | CICFRPROF | CICCONF | CHAR (15) |
| SCHEMA_NAME | Name for Schema for Key Mapping | CICSCHNAME | CICSCHEMA | CHAR (2) |
